Privacy Policy

Welcome to Aarla Milano (“we,” “us,” “our”). Rooted in Dubai, UAE, Aarla Milano delivers sophisticated, high-performance makeup designed to meet world-class standards and luxury benchmarks. We process personal data with an absolute commitment to transparency, security, and consumer trust.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or shop at aarlamilano.com (the “Site”), use our customer support networks, or interact with our marketing channels.

1. Governing Law & Legal Framework

Our data governance practices are constructed to respect international privacy frameworks. This policy is explicitly formulated to comply with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), regional regulations applicable across the Emirate of Dubai, the European Union's General Data Protection Regulation (GDPR), and United States state-level frameworks including the California Consumer Privacy Act (CCPA/CPRA).

2. Personal Information We Collect

When you engage with our store, we collect details necessary to serve your transactional and customer service requests:

  • Identity & Contact Data: First and last name, email address, mobile phone number, delivery address, billing address, and account login details.
  • Purchase & Transaction Data: Specific makeup products ordered, cart interactions, historical purchasing files, and consumer preferences.
  • Device & Tracking Data: IP addresses, browser types, unique device identifiers, geolocation data, cookie identifiers, and analytical metrics indicating how you navigate our storefront.
  • Payment Data: Payment details are securely handled directly by payment gateway infrastructure providers via encrypted protocols (SSL/TLS). Aarla Milano does not store credit card credentials on local business servers.

3. Purpose & Legal Basis for Data Processing

We collect and process your personal data using the following legal pillars:

  • Fulfillment of Contractual Commitments: Fulfilling, routing, and completing transactions to deliver packages to your doorstep within our 2–20 working days local delivery cycle.
  • Explicit Consent: Distributing news, promotional beauty offers, and newsletter updates only when you grant digital confirmation.
  • Legitimate Business Interests: Performing optimization tracking to detect, prevent, and handle fraud, while continuously improving site speeds and layouts.
  • Legal Compliance: Preserving transactions for corporate accounting, tax filings, or local UAE judicial requirements.

4. Data Disclosures & International Transfers

Aarla Milano does not sell, trade, or lease personal customer profiles. To maintain fulfillment workflows, data is securely shared only with authorized partners:

  • Our primary e-commerce platform host, Shopify Inc.
  • Local fulfillment couriers and freight services within the UAE to deliver packages.
  • Secure transaction clearing networks and financial processing tools.

Because we utilize top-tier infrastructure systems like Shopify, data may occasionally be transferred and stored across secure servers outside the United Arab Emirates. We enforce strict contractual safeguards to guarantee equivalent protection wherever your data rests.

5. Your Worldwide Privacy Rights

Regardless of where you reside, Aarla Milano provides robust controls over your personal profile. You may exercise these privileges at any time:

  • Right to Access & Portability: Obtain a digital summary showing exactly what data we maintain regarding your history.
  • Right to Rectification: Amend or correct incorrect registration data at any time.
  • Right to Erasure (“Right to Be Forgotten”): Request complete data deletion from our customer logs, provided the records are no longer required for mandatory corporate tax files or legal accounting obligations.
  • Right to Restrict or Object: Decline targeted behavioral marketing analytics or withdraw newsletter subscriptions via the instant opt-out links inside our emails.

6. Digital Infrastructure & Retention Limits

We apply enterprise-grade digital measures, including Secure Sockets Layer (SSL) encryption protocols, to prevent illegal data alterations, loss, or unauthorized breach exposures. Your metrics are retained only for the exact duration required to satisfy purchase history tasks, legal audits, or until a legitimate profile removal request is formally logged by our privacy support desk.

7. Legal Corporate Contact Details

To submit an official privacy query, execute individual data rights requests, or speak with our data manager, please reach out via our formal channels:

Aarla Milano Beauty Compliance Team
 Physical Address: Building A1, DDP, IFZA Business Park, Dubai, United Arab Emirates
Direct Hotline: +971 50 114 7829
Electronic Mail Desk: sales@aarlamilano.com