Terms of Service

Last Updated: June 9, 2026

Welcome to Aarla Milano (“we,” “us,” “our”). Every product we create is formulated with meticulous care to provide you with a sumptuous and enduring beauty experience. By accessing, browsing, or shopping on our website, aarlamilano.com (the “Site”), you agree to be bound by the following Terms of Service (“Terms”), including all additional policies referenced herein or available via hyperlink.

Please read these Terms carefully before using our Site. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

1. Operating Entity & Governing Law

This Site is owned and operated by Aarla Milano. These Terms of Service, your use of this Site, and any purchase transactions executed through our store shall be governed by, construed, and enforced exclusively in accordance with the laws of the Emirate of Dubai and the Federal Laws of the United Arab Emirates. Any dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

2. Online Store Eligibility & Shopping with Us

By agreeing to these Terms, you represent that you are at least the age of majority in your country or state of residence. We strive to ensure your luxury product selection is accurate and available. However, we must outline the following transaction rules:

  • Product Modifications & Pricing: Prices for our beauty products are subject to change without notice. We reserve the right at any time to modify or discontinue a product or service without liability to any customer or third party.
  • Order Accuracy & Availability: We reserve the right to refuse or limit any order you place with us. This may include restrictions placed under the same customer account, the same credit card, or orders that use the same billing/shipping address. In the event that we make a change to or cancel an order, we will notify you promptly via the email or phone number provided.
  • Middle Eastern & Asian Skin Formulations: While our formulations are rigorously crafted for tone harmony and long-wear comfort, individual skin sensitivities vary. It is the customer's responsibility to review product ingredient lists to avoid personal allergic reactions.

3. Secure Payments & Billing Integrity

To guarantee a seamless checkout experience, all transactions are guarded by encrypted, top-tier secure payment processors.

  • You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
  • If your payment gateway flags an order as high-risk or potentially fraudulent, we reserve the right to freeze the dispatch cycle and request verification details before completing fulfillment.
  • Aarla Milano is not liable for delayed orders resulting from banking authorization failures or currency conversion variances executed by your card issuer.

4. Regional Delivery & Shipping Framework

Every order is packaged with maximum care to maintain international luxury benchmarks during transit. Shipping frameworks are allocated as follows:

  • Domestic UAE Shipments: Local deliveries within the United Arab Emirates are processed at a flat rate of 35 AED. Complimentary shipping automatically applies to all orders of 100 AED and above. Delivery timelines within the UAE are estimated between 2 to 10 working days, depending on your municipality or specific remote location.
  • Cross-Border Pakistan Shipments: International dispatches to Pakistan are carefully routed through international freight channels and are estimated for arrival within 6 to 25 working days.
  • Logistics Disclaimer: While we make every attempt to align with stated timelines, Aarla Milano is not liable for delays arising from carrier blockages, regional weather anomalies, incorrect delivery coordinates inputted by the customer, or border clearance protocols.
  • Importation Duties & Fees: For international dispatches (including Pakistan), the purchaser assumes complete responsibility for any local customs valuations, sales import taxes, or regulatory handling assessments evaluated upon crossing borders.

5. Intellectual Property Rights ("Respecting Our Work")

The Aarla Milano brand represents advanced science, custom craftsmanship, and creative expression. All content included on this Site—including but not limited to text, graphics, logos, premium banner artwork, product images, description copy, and software—is the exclusive intellectual property of Aarla Milano and is protected by UAE and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of our creative assets or products without explicit written permission from our executive management.

6. Limitation of Liability

In no case shall Aarla Milano, our directors, officers, employees, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including, without limitation, lost profits or data replacement—arising from your use of any of our services or products procured through the Site, or for any other claim related in any way to your use of our products.

7. Customer Care Concierge Contact

Your brand journey and everyday luxury experience matter deeply to us. For comprehensive assistance, corporate legal inquires, or general guidance regarding our service terms, please contact our dedicated support team directly:

Aarla Milano Corporate Desk
Physical Headquarters: Building A1, DDP, IFZA Business Park, Dubai, United Arab Emirates
Direct Hotline: +971 50 114 7829
Electronic Mail Desk: sales@aarlamilano.com