Return & Refund Policy

"Every Aarla Milano creation is crafted to make you feel elegant and confident. Our goal is to make returns feel as luxurious and seamless as using our products, giving you complete confidence in every choice you make with us."

1. Damaged, Defective, or Incorrect Items

We maintain international luxury benchmarks in quality control. However, if your order arrives damaged, mismatched, or with any manufacturing issue, we will correct it immediately at no additional cost to you.

• Reporting Window: Please inspect your parcel immediately upon delivery and notify our team within 1 day (24 hours) of receiving it.
• The Solution: If an issue is verified, you are fully entitled to an immediate product replacement or a full money-back refund.
• No Return Shipping Fee: For damaged or incorrect items, Aarla Milano assumes full responsibility for the logistics. We will arrange a courier pick-up from your doorstep entirely free of charge so you experience no hassle.

2. How to Initiate Your Return or Replacement

To ensure your request is managed with personal attention, please bypass generic forms and contact our direct hotlines immediately:

*Please have your order number ready when calling or messaging so our team can expedite your concierge solution instantly.